These general terms and conditions (the ‘General Terms and Conditions’) are applicable to all persons registered and in the possession of a VPZ Loyalty Card.

In store loyalty points will be applied to your VPZ loyalty at the rate of 7.5% of every full £1 spent. 1 point earned = 1p by scanning your Loyalty Card in store. The loyalty reward points applicable to earn is up to 7.5%, depending on the product(s). This percentage may increase or decrease from time to time without notice on certain products, or during promotional sales or discounts. 

VPZ loyalty points will be valid at VPZ stores for 12 Months rolling subject to any extension of the Scheme as determined by VPZ and notified from time to time in these terms. Any loyalty points remaining on your loyalty card after 12 months since your last transaction will automatically lapse

Loyalty Card Members must present their loyalty card at the time of the commencement of every sale. VPZ reserves the right to refuse the addition of loyalty points after a sale has been made if a loyalty card was not present at the time of the transaction.

Once you have accrued £5 of VPZ points under the loyalty scheme you will be able to redeem them at any VPZ store subject to T&C’s. Purchases of any IQOS products will not be eligible for points scheme. Members can redeem their accrued points to purchase products or deduct the accrued monetary value off their sale subject to T&C’s. 

VPZ reserves the right to unilaterally change the General Terms and Conditions at any time without having to inform the Cardholder of this individually and without any right to compensation for the Cardholder. VPZ reserves the right to terminate the Loyalty Scheme if events beyond its reasonable control mean that it can no longer operate it.

 Customers found deliberately using their loyalty card through a third party/on behalf of sales made through another customer will have their card voided by management which will result in their points being nullified with immediate effect.

VPZ reserves the right not to accept loyalty cards if in its reasonable opinion the system has been tampered with. Loyalty cards which are issued are not transferable to any other person(s).

Taking part in the Loyalty Scheme amounts to acceptance of these terms and to their respective interpretation under Scottish law and by the Scottish courts. 

By signing as a member, the recipient of the loyalty card agrees and acknowledges they agree to receive promotional and marketing material such as special offers or important messages from CCHG Ltd t/a VPZ.

Members may terminate their Membership by writing to VPZ customer service department and stating that they no longer wish to be a Member. They must then destroy their card. Any such termination will result in a loss of all points and does not relieve the Member of any continuing obligations under these Terms and Conditions.

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